Refunds and Cancellations Policy

At AUM GROUP, we are committed to providing high-quality government document verification services. Due to the nature of our services, we generally do not offer refunds or cancellations. However, we understand that exceptional circumstances may arise.

Our Policy:

• No Automatic Refunds: As a general rule, we do not provide automatic refunds for our services once they have been initiated.
• Exceptional Circumstances: In extreme cases, we may consider refunds or cancellations on a case-by-case basis.
• Review Process: All refund or cancellation requests will be thoroughly reviewed by our support team.
• Decision Timeframe: We aim to provide a decision on any refund or cancellation request within 5-10 business days.
• Approved Refunds: If a refund is approved, it will be processed using the original method of payment.

How to Request a Refund or Cancellation:

If you believe your situation warrants consideration for a refund or cancellation, please contact our support team:

Email: info@aum.in
Phone: +91-7404040791